It is with regret that we have made the decision to cancel this Friday's concert, which was due to feature Salt House, with support from Jon Wilks.
As I'm sure you can understand, this is not a decision we have taken lightly, especially in view of the fact that it was almost sold out, and I know many of you were looking forward to it immensely. So were we. However, with uncertainty caused by the ongoing COVID-19 pandemic (the Government could cancel events such as this any day now), alongside the even more crucial consideration of people's health, we do not feel any other decision than this would be the right one.
So, what happens now? Full refunds (of the face value of the ticket) are available from the point of purchase. Unfortunately any bookings fees added by third party ticket sellers (WeGotTickets, Headfirst Bristol etc) are out of our control and are probably non-refundable.
If you bought through WeGotTickets, a refund will be credited to your account... you do not need to do anything. If you bought at Melanie's Kitchen, please take your tickets back to the shop and they will refund your money. Please note that Melanie's Kitchen are NOT able to refund any tickets that weren't bought there. If you bought in any other way (season tickets, at a concert or via Headfirst Bristol) please reply to this email and we will make arrangements to refund your ticket. In order to claim your refund, you must do so by 5pm on Friday 20th March. It will not be possible to refund any tickets after this point.
Clearly, this is a very worrying time for musicians, venues and others involved in this industry. Many are self-employed and are now facing many weeks without income that they had budgeted for. So the final thing we're asking is this: if you are in the fortunate position of not needing your refund, could you perhaps consider leaving it with us as a donation? Most of this money will go to Salt House by way of a cancellation fee, while a small amount will be retained by Downend Folk Club to cover our irretrievable costs... the split is based on the split of ticket money agreed with the band, they are aware of this and would be very grateful for any donations made. This sum will be made up of unclaimed refunds by Friday (on most tickets) but if you bought via WGT and got an automatic refund, you can donate it back via the button below.
We will look to bring Salt House (and Jon Wilks) back to Downend Folk Club as soon in the future as we can. We have not yet made any decisions about concerts after this one, and we continue to monitor Government advice. We will let you know any information regarding concerts as soon as we are able.
In the meantime, stay well, and we'll see you soon.
Ant Miles, Chairman
on behalf of the Downend Folk Club committee